Issue with ranger hits not doing damage

So I recorded for around an hour this morning and then went back through it just now and this is all of them that I noticed, also a different bug at the last 17 seconds which I couldn’t be bothered to render separately, if you use a trap on a Tear Minion, it will continue to teleport and follow you but won’t attack, this is super annoying cause it will get in the way and it only takes 1 hit to re-trigger it though that’s not as important as the arrows that do nothing, even happens to the poison which is so bad (happens at 1m15sec)

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This might be lag/latency related? I remember desyncing/crashing on an airship and all my arrows didn’t hit apart from the 2 charged piercing shots i used before relogging.

(I did send the output log and combat logs when that happened to Riley)

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I’ve also experienced this here and there during testing but it was definitely hard to debug, we will investigate more and see what’s going on. Thanks for the video!

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It would be great if there was a second person filming who can see if on their side it looks like you are either missing your arrow, not shooting at all or anything else remarkable. :sweat_smile:

I think this happens more when the target is moving, been watching closer as I play since I posted the vid and it feels like its related to mobs moving

I think they were aware of that and made the same conclusions looking at the latest patch (see below). Is it still not working sometimes? I guess that change didn’t fix the bug then.

It’s not changed it for me

Okay with the changes we made to this, it should not really be an issue anymore if the mob is just moving. We’ll try and do some testing on this on our end but if you have some new examples of it please let us know. This is one of those things that’s kind of hard to test precisely because at least in your original video it seemed often to be a paired up case of the mob moving rapidly and you encountering a latency spike, but the change we made should have eliminated that as a possible cause, so it must be something else. (Unless you are having like a truly massive 5-second-plus lag spike, but the ones in the video were only like half a second or a second).

Are you sure it didn’t get better at all? Or it’s just still happening sometimes?

I’ll record again later when I’m running public events as it’s easier to notice when I watch it back rather than when I’m in the middle of stuff

I noticed today getting Scoundrel ranks multiple times while the mob did not get damaged. So it hit the mob but didn’t at the same time? Maybe related to the ranger problem of arrows not hitting?

This is still happening btw, haven’t been recording to show but it is still an issue

Any word on a fix for this? It is really making killing the higher level enemies for the grinder a pain when my hits randomly do no damage. This problem is also happening in the battleground. Seems to only happen when the target is moving.

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Yup this is very annoying :frowning:

As I think I said further up-thread, I thought I knew the cause of this, but then we put the fix in place but were told it was still happening, but didn’t receive any further info on it. If you can provide some additional info I can take another look at it.

I’m not sure what additional info I can provide. I notice it often while soloing. It seems to happen when an enemy is running towards me because that is what they all do when I pull them solo. If it happens on a poison shot they take no damage from the hit and also don’t get poisoned. If it happens on a charged piercing shot they take no damage and also don’t get the debuff from the charged shot.

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What else can we send? Would output log help? I already sent a video before and nothing has changed visually so I don’t feel like recording more will be any help

Now we have to kill red star mobs frequently for the grinder it has made this issue more obvious and more annoying, 1 charged piercing no registering could be the difference between a kill and being killed and they are the only things we can kill for the 5th grinder level and it’s the same in battlegrounds and overworld pvp

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This only seems to be happening when the target is running towards me. I have noticed this problem a ton over the past few days as I have been doing the grinder solo a lot.

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Some more information I found: If I put the end of my bow inside of the hit box of an enemy and fire the arrow it will hit the back side of the hit box while exiting the hit box but since it never entered the hit box it does no damage. It does make the sound and animation of hitting though. This is the same as what happens sometimes when the enemies are running towards me. Maybe somehow the hit isn’t registering when it enters the hit box but it is when it is exiting the back side.

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This has more to do with the made fix then the ranger problem but I want to say that that change at-least made telepoting Tear Minions while shooting them get hit. Which wasn’t the case before. So just want to say thnx for that :+1:

I’d also like to add to this that the same thing happens with Musketeers, but mostly when I’m trying to heal friendly players. If they’re moving, I notice my renew orb often has absolutely no affect despite visually hitting the target directly.

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