So there’s nothing against the current rules of the game that prevents someone from luring new players to the Wilds and killing them.
However, purposely figuring out a way to avoid the signs that we placed into the game to warn new players is not a creative use of a game mechanic, it is clearly a direct attempt to get around the mechanics as they exist to help new players, and as such will be dealt with.
We were unaware of such actions until this thread was posted and we take the matter seriously.
It is the same Customer Service guild, and although we don’t discuss publicly action taken against individual users, there was action taken against the leader of the guild for using that name as it was a violation of the Terms of Service which disallows impersonating the Dev team, including a temporary ban on the account.
It’s also important to note that quite frankly, this type of behaviour is not something that we are thrilled with seeing in the game, which is why in Reborn there will be a new system where you must opt-in to any World PvP explicitly before you are able to participate in it.