HELP we are stuck in the void

we need help, it keeps sticking us in the void when transitioning between zones by teleport or leaving dungeons.

we have tried hard closing the game repeatedly.

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Haaaaaalp!

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We’re investigating, it looks like for the moment being you can log in again, but let us know if it happens again. This is the most players we’ve had online in years so we’re checking the servers.

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Thanks for jumping in on short notice during the holidays <3

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We’ve reset the Highsteppe shards, so things seem to be back to normal right now. We’ll keep an eye on them.

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Yeah, I was stuck in an all black screen where I couldn’t see anything (not even the menu). It is fixed now, but that was… a bit…

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