I am one of the new players to this game (started 2 weeks ago) and I decided to show what impresion this game gave me at the start. From what I gathered, it looks like a lot of people that try the game for the first time decide that it is not a game that they would enjoy. And I believe it is because the start is confusing and a bit overwhelming.
Don’t get me wrong, I actually like the game a lot, but to be honest I did not get a good impresion from it at the start and I almost gave up on it after the first hour. And I think that is what DEVs should focus on if they want to hook the interest of a new player, the first one hour determines if the player will stay. Because most of the people will not give it a second try like me and try to push through the hard start to see the wonderful game behind it.
Let’s be honest, most of the people nowadays are new to VR (like me) and do not know what to expect. From the start, I was left to a strange, big world in which I had no idea how to navigate. You may laugh at this, but it actually took me some time to figure out that there is a downstairs to the city and that my quest NPC is down there (I quit the game before I got there the first time). When people are left to fend for themselves right from the start, they will get lost easily.
Now I do not think overall the game should be made simpler, that is not true. Complexity can actually stay the same, but I think the game should start to show its features simpler, for example on an island that is small and has all the NPCs you would require together close to them. Afterwards the player gets to know all the important NPCs and what they provide to the player, he will know what to look for in the “bigger world”. As for the tutorial, I think if each NPC gave a simple mission of their type (Darius wants you to kill stuff), it would be more than enough.
This is actually what other MMOs are doing, they are showing the important mechanics to the player gradually, so the starting area is very simple and the next one is a bit more complex with more/harder quests to do. And then the other one after that is bigger and has more missions to do etc…
This ensures that the player gets into the important action right from the start and does not get confused along the way.
I have seen several people just rushing to fight without knowing why, because they were simply looking for action but did not even know if they should be killing the monsters at that point. Because I think a lot of people (including me) and looking for quick action prefferably right from the start of the game. Because that is why we are here, to fight some big bad guys.
I hope this point of view from a new player helps, I hope to see the game grow in the future.