There are two big requests I’d like to make:
1: When queueing up for a dungeon queue, list what each class is supposed to do regarding their role. A ton of new players think Mage is Support, Paladin is DPS, and literally anything can tank. They also tend to click on all three roles because the prompt itself says that if you choose multiple roles, you get in faster. So new players will queue up for all three roles not knowing that when they do that, they should be prepared to fill any role. I DO NOT BLAME THE NEW PLAYERS THAT DO THIS! This is on no fault of them, because outside of the dungeon, while solo playing, it’s not immediately clear that each class fills specific roles in group content.
2: Purely for selfish reasons, I’d love when somebody puts a shard in to a dungeon, you get some kind of notification along the lines of “this shard sponsored by XYZ”, or “Player B inserted a shard!”. Over the past 24 hours I’ve been in three dungeon queues where somebody puts in a shard and nobody admits to doing it. This is incredibly frustrating because I do these queues to farm overworld legendaries, farm shards, and help new players exploring new content for the first time. Dungeon Queue is not a place for shards unless the entire party consents, and dropping them in without everybody wanting to do so is a jerk move. Especially so when nobody knows who the jerk is.