My in-game name is Ganador.
I dont think that is has something to do with the Location where my charackter is, though.
When i reset my quest, it will delete all games from my quest doesn’t it?
And thanks for answering that quickly! 
Hi, thanks for letting us know about this issue, and we’re sorry about that. I did go ahead and reset your character position just in case it fixes it, so try it again and let me know if you’re still having the issue and we can investigate further.
Sadly it didnt. but i noticed a note while the game flashes up. it said something like "connection closed by … ". i couldn’t see the rest. Could the reason be the my Provider? im living in a Student Apartment and no one could tell me who would be responsible for our internet. When trying to open Ports in my router, they dont seem to be open.
Quest? I’ve had an issue where I couldn’t get the game to work anymore and I only needed to reinstall it. Have you tried that?
Definitely try just reinstalling the game, I believe it’s happened occasionally that a Quest install gets corrupted for some reason, and uninstalling and reinstalling has fixed it in the past.
If you still experience the issue after that, please let us know. Thanks!
i tried that 4 times now. even with resarting the game after uninstalling and once with manualy deleting the data from my quest.
Are you able to log in with a different character?
nope. even tried creating new ones
You mentioned it could be a network issue, have you been able to play any other online games on the Quest?
well i could see the leaderboards in Beatsaber.
Blue room or how its called (streaming service) works fine, when the host is in my country or the countrys in my surrounding.
Do i need to open certain ports?
somehow my router doesnt want me to open ports even through upnp. dunno why but i try to find out who our ISP is for 6 month and nobody has a clue…
could that be the problem?
Did you try changing your connection types on orbus
Because sometimes this happens to me but changing my connection type fixes
where can i change the connection type?
Unfortunately on the Quest connection type isn’t something you can change - I don’t think we have any additional ideas other than doing a factory reset of the Quest.
That wouldn’t lose you your purchases or anything, but it would mean you would have to redownload your games.
The only other thing I can currently think of is if you were able to test it on a different wifi connection.
Just tried it out. sadly the Factory reset doesnt seem to fix it either.
I will try to talk to the Janitor. He is the only one left who could be able to tell me who the provider is.
If i should get the info and can fix it with this, i will update you all.
Thank you all for trying to help me so quickly
1 Like
So i just called my ISP. He said they wouldn’t block any connections.
The last problem i could have might be my router.
It’s a TP-Link Archer C7 v2 Patched to Version 3.15.3
Have there been any reports on problems like that in the Forums?
I can’t find anything regarding connection problems with this Router.
Edit: I also have connection issues with Risk of Rain 2 and Natural Selection 2 when im in my appartment. when i go to my friends house everything works fine.
Second Edit: I now tried to baypass the Router with directly connecting my PC to the network. The Problem with the other games still isnt fixed so it has to be the network then.
1 Like
well something changed.
I tried connecting to the 5Ghz option of my Wifi and i managed to load into the game. But after about 1 minute it disconnects me again. i cant take out my weapon or do stuff. just walk around for 45-60 secs until i get thrown out. Is there a Router Option for my problem? Could it be that my throttled internet connection might have something to do with that?
And again i managed to find something out.
So to fix the connection to servers i had to do the following steps:
- Connect to my Internet via WLan
- Disable my firewall
- Activate a VPN
However i don’t know how to get a VPN for my Oculus Quest. Does anyone have plan?
Ok i finally got it to work. Might be expensive, if you want to try the same method i used, thoug.
First i had to set up Tethering on my Phone.
Then i had to Activate a VPN Service on your Phone
after that i had to Connect my Quest through the Phones Tethering to the Internet
and finally i was able to connect to the servers. sometimes i get a higher ping then usual but im fine with that after going through Hell…
again thanks to everyone who tried to help me and thank you to the Support/Dev Team for answering me. I hope you all have a great life and that i will never have to bother you again 
1 Like
This topic was automatically closed 20 days after the last reply. New replies are no longer allowed.