Black Screen on my main character



When zoning, the game crashed and I was left with a black screen. I have tried re-loading, rebooting etc and each time I log into the game, I find myself in a black void. However, if I log onto my second character, there is absolutely no problem, all systems normal. My main character’s name is “Cool”. Can you please advise me?
I do thank you for your time.

Kind Regards


Hi, I’ve just reset your character position to your player house, that usually fixes it - let me know if there’s still an issue.


Thank you most kindly, Mathieu.


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