I had no problem redoing the model for my first character Sognante; however, things didn’t go well with the second character, Cheyia. Cheyia loaded up looking just like the new version I had created of Sognante. Because most of the features looked like what I wanted, I only changed the hair and eye colors. When I selected the created character button however, all the features except the eye and hair colors went back to defaults. So there seems to be a bug in the second character create process for existing transfer characters.
Thanks