Error message on start

I have Rift and when I tried to start the game an error message showed up saying: “We were unable to successfully authenticate your store account with our game servers. Please try closing and re-opening the program.” so I tried re-opening and it doesn’t work. Please help.

Are you starting the game via Steam?

If so can you send your output log located here to me at

(Steam Library)/steamapps/common/OrbusVR/vrclient_Data/output_log.txt

Thanks, and sorry you’re having this issue, hopefully should be an easy fix.

Hello, I know I’m bit of annoying right now but how does it look with that fix?

Did you email me the output log? If so can you PM me your email address, I haven’t seen it come through yet.

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