Other than re-installing the game outside of the standard steam folder (which might not help, but if you have decent internet it wont hurt) I have no clue
Sounds like the cutscene that plays on the beginning is breaking your game. If you are able to open your in-game menu you can disable the cutscenes in your settings. I have no idea how being stuck looks like for you so
If you can’t disable the cutscene probably one of the devs can. Give your in-game name on the forum (Capitalization matters) so they can look at your character and maybe fix that. Lastly to help the devs futher if this is not the solution: start the game again and cause the bug and then close the game. Then send the output_log.txt file to riley@orbusvr.com You can find that file at:
Thank you for the response.
Unfortunately I cannot even open the in-game menu.
I’m apparently frozen and cannot move. I have attached a screenshot for reference.
(Sometimes Guardian Bart stands there doing nothing).
I tried uninstalling and reinstalling the game as well as restarting between each instance.
I created another character and still have the same issue. Again, I messed with the connection issues.
I sent the output_log.txt file to see if they can help me.
Turns out that did the trick, I greatly appreciate it! It turned on a different character I was testing.
Riley from the support team was fast and was able to teleport my character as well.