Unable to log in

I get to the screen with “Your characters” and “Access @” button, but no character names.

After clicking it a lot of times and the game “helpfully” telling me what the trigger is for, I look at my desktop and it has an unable to login message. (Side note, that’d be a great message to see in the HMD)

It tells me to quit and reload the game but no joy. Is there somewhere I can nuke my credentials and re-add them or any other troubleshooting I can do on my side?

It sounds like there’s either a bug on our end or your computer is unable to access our server for some reason. It should be showing you a login screen.

Can you PM me the contents of the file located here and I will help?

(Steam Library Folder)/steamapps/common/OrbusVR/vrclient_Data/output_log.txt

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